Shipping &
Returns

Free standard shipping

Standard shipping is free on all U.S. orders. We ship only to addresses within the United States; international shipping is not available.

We process orders as promptly as reasonably possible. Delivery estimates are estimates rather than guarantees and may be affected by carriers, weather, holidays, address issues, or other circumstances beyond our control.

Order processing and delivery

After checkout, you will receive an order confirmation at the email address provided. When tracking is available, we will send shipping confirmation separately. Please review your shipping address before completing payment. Contact us immediately if it needs correction; we cannot guarantee changes after fulfillment begins.

If an order is delayed beyond the promised timeframe, we will provide the options required by applicable law, which may include consenting to the delay or cancelling for a refund.

Returns

To request a return, contact support@briskousa.com within 30 days after delivery. Items must be unused, undamaged, and returned with their original packaging and included accessories.

Customers are responsible for all return-shipping costs. Original shipping charges, if any, are non-refundable. We recommend using a trackable service because Brisko USA is not responsible for return packages lost in transit.

Refunds

We inspect returns after receipt. If approved, the refund will be issued to the original payment method for the eligible merchandise amount. Banks and card issuers may require additional time to post the credit.

Items returned used, damaged, incomplete, outside the return window, or without prior approval may be declined or subject to a deduction where permitted by law.

Damaged, defective, or incorrect items

Contact us promptly with your order number and clear photographs. We will review the issue and provide appropriate next steps. Nothing in this policy limits rights that cannot be waived under applicable law.

Cancellations

We will try to cancel an order requested before processing begins, but cancellation is not guaranteed. Once an order has shipped, it must follow the return process above.

Questions

Email support@briskousa.com or use our contact form.